Privacy Policy Statement
Your privacy and data protection is important to us at fentosyl.world
Information We Collect
We collect only the information necessary to provide gardening services and support. This includes contact details, site visit notes, and garden-related preferences so we can personalise our assistance.
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→Name and contact information provided by you
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→Details about your property or garden
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→Service requests and communication records
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→Website usage data (collected by cookies)
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→Any other details you provide voluntarily
All data is handled securely, meeting the standards of South African privacy regulations and, where applicable, international requirements.
How We Use Your Information
We use your information for service delivery, customer communication, site evaluations, and to improve your experience. Your data also helps us respond to enquiries and enhance our gardening solutions.
We do not share your data with third parties except where required for legal compliance, service delivery, or if you provide explicit consent.
Your Data Rights
You have the right to access, correct, or request deletion of your personal information. Contact us with your request and we will respond promptly according to South African law.
Access Rights
Request details on your data collected
Correction Rights
Update incorrect or outdated information
Deletion Rights
Request removal of your information
Data Portability
Obtain a copy of your shared information
Sharing Your Data
We only share your information with partners when essential for service delivery or legal obligations. Your privacy is always considered.
If we must share information outside South Africa, we take necessary steps to ensure equivalent protection for your data.
How We Keep Information Secure
We protect your information using up-to-date security measures, restricting access to authorised personnel and regularly reviewing risks.
If there is ever a data breach, we will notify affected clients and authorities as required by South African regulations.
Contact Us About Privacy
Address: 69 President Street, Johannesburg 2001 South Africa
Phone: +27136173160
Email: content@fentosyl.world